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  • Profile Image

    Change display sender mail in form

    Asked by fimep_srl on February 19, 2015 at 05:00 AM

    Hi, I need to make on email configuration the field as described in attachment file.

    Can you help me?

    Best regards

    Fimep srl

     

    Page URL:
    www.fimep.it

    Screenshot
    sender email
  • Profile Image
    JotForm Support

    Answered by Welvin on February 19, 2015 at 09:43 AM

    Hi Fimep,

    If you want the sender name to be your email address, then a workaround would be to add a textbox field to your form then put the email address as the default value, example:

    You can hide this field from the form, right-click then "hide field":

    Then select this field in the dropdown options in the notification settings:

    Thanks

  • Profile Image

    Answered by fimep_srl on February 19, 2015 at 10:53 AM

    Thanks for your fast answer, I made a test on form and it arrives with the right mail. Now I have to substitute the sender email address on second row with full name e.g. fimep@libero.it ---> Fimep srl, so I receive the form with name.

    See attachment

     

  • Profile Image
    JotForm Support

    Answered by Welvin on February 19, 2015 at 12:56 PM

    Actually, I thought you just want to show the email as the Sender Name. However, it seems like you wanted to show the real name, as well as the sender email. If that's case, in the first method that I have suggested, put your name in the textbox. So, you have to make sure it would look like this:

    Sender Name - The textbox with your Full Name in it.

    Sender Email - You should use your own email address as the sender email. You already have it, just select it from the Dropdown. You can add one by following either of the following methods:

    https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Reply-to Email - Should be the Email field in the form.

     

    That's it! Let me know if you have any further questions.

    Thanks