What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PayPal: Problem with the email address supplied by seller

    Asked by Stylemaker on February 19, 2015 at 07:21 AM

    Hi

    I completed my first form a few days ago and it appeared to work perfectly. However, I've tweaked it a bit this morning and when tested it is now saying 'problem with Paypal address supplied by seller'.

    I haven't changed the Paypal address so would appreciate it if you could look into it for me.

    Can you please also confirm that the form should work even if some of the boxes are left empty?

    selling email address for Paypal is: pgonthehill@hotmail.co.uk

    My account: Stylemaker

    pamela.graham@hotmail.com

     

    Many thanks

    Pamela Graham

    Screenshot
    problem email hotmail confirm thanks PayPal address
  • Profile Image

    Answered by Sean on February 19, 2015 at 10:13 AM

    I checked your Trying to recover Original and Personal Color Analysis Questionnaire v 2 forms and there was no email address entered for the Paypal integration.



    Can you enter the desired email address and give the form another try. We will await your response. 


    Cheers!