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  • Profile Image

    Form being displayed incorretly on magento

    Asked by tidybooks on February 19, 2015 at 09:33 AM

    Hi I have a form setup everything works fine - http://form.jotformpro.com/form/50403683732957

     

    but when I add to our magento page the phone number box reduces in size

     

    Any help would be great 

     

    Thanks

    Page URL:
    http://www.tidy-books.co.uk/mum-ambassador

    Screenshot
    magento size phone number thanks
  • Profile Image
    JotForm Support

    Answered by Charlie on February 19, 2015 at 12:36 PM

    Hi,

    Upon checking your website and viewing it on different browsers, I see that the width of the input fields are working as expected:

    Google Chrome:

    Firefox:

     

    I cloned your form and I see there are problems with your CSS and also the responsive option is set in the Preferences, we suggest that you enable the one in the Form Designer. I've edited your form and corrected some errors, here it is: http://form.jotformpro.com/form/50494715399972. You can clone it using this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Do try embedding that one and see if it works.

    Thank you.