What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Drag and drop not working

    Asked by POINTBELGE on February 19, 2015 at 09:59 AM

    I can't drag and drop. It's my first use in a programm Web Designer 9 (Xara Magix).

    Can you help me?




    Claude Broucker

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    JotForm Support

    Answered by Kiran on February 19, 2015 at 12:42 PM

    Hello Claude,

    I am not sure if I understand your query correctly. Do you mean to say that the drag and drop fields on the form editor is not working? If so, could you try checking with a different browser? If you are referring to something different, could you please elaborate on the issue that you are experiencing? This would help us to guide you in the right direction.


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    Answered by yanaluae on March 25, 2015 at 02:30 PM

    Hi - this also did not work for our testing. We tested data entry on the following Windows 7, 8.1, Mac OS X on browsers Chrome, Firefox, and IE. The only test that worked was when we dragged a file on an Android phone during data entry.
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    JotForm Support

    Answered by Kiran on March 25, 2015 at 03:54 PM


    Your query shall be addressed on a separate thread mentioned below shortly.