What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are authorized to use this only through June 2015 by the State of Minnesota. How do we cancel usage prior to the June billing date.

    Asked by janellwestveer on February 19, 2015 at 10:14 AM
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    JotForm Support

    Answered by Kiran on February 19, 2015 at 12:57 PM

    I see that you are subscribed to premium monthly service. Since JotForm is a monthly subscription service, it automatically renews the following month upon the due date. However, a renewal reminder will be sent to the registered email address. If you want to cancel the service before June 2015, you can request for a cancellation/downgrade of subscription right after renewing it for the last time i.e., after May 2015 renewal.

    You can switch to free plan anytime from the pricing page while you are logged into your JotForm account. The account will be holding premium status until the next billing date and then will be converted to Free account.


    Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.