- atlantaleagueAsked on February 19, 2015 at 10:29 AM
- JotForm SupportKiranAnswered on February 19, 2015 at 01:12 PM
I see that your account is active in state and holding premium status. Also, I notice that there are two PayPal subscriptions. However, one of the subscriptions is already cancelled.
Since the account is in Premium subscription now, the limits should be increased as per the plan. If the issue still persists, please let us know. We will be happy to look into this further.