JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Uh oh - my form won't load!Asked by EllenIClark on February 19, 2015 at 12:35 PM
I just wrote to you to say that I just upgraded to the premium account. I had received an email saying that I was exceeding the number of submission, etc. I upgraded right away because it said that if I didn;'t, my account would terminate tomorrow at noon.
But now I can't get any of my JotForms to load! Did you do something to them before I had a chance to upgrade? I acted on the email within a few hours and it said they wouldn't be deactivated until tomorrow!
Help! I really need for these forms to be working right now - time-sensitive issue.
Ellen Clark 614-457-7540 email@example.com
JotForm Support Manager