What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to make a survey only one month but the premium package is monthly

    Asked by Maria luisa Herrera  on February 19, 2015 at 01:50 PM

    Hi,

    I need to make a survey only one month but the premium package is monthly,

    but it says that I don´t have more space,

    I would pay for a month, but I don´t need the service for the rest of the year...

    Do you have a solution for me,

     

    regards,

     

    Maria Luisa

    survey premium package only one month solution
  • Profile Image
    JotForm Support

    Answered by Mike on February 19, 2015 at 04:04 PM

    Thank you for contacting us.

    The accounts can be upgraded/downgraded at any time. You can subscribe to the monthly subscription and cancel it during the first month (so you will have only one month of the premium service).

    The current upload space is most likely related to submissions in deleted form. The form is currently in a Trash folder, so you can delete it in order to clear the space. Note, that associated submissions and their files will be permanently deleted in this case.

    Please feel free to contact us if you need any further assistance on this.