- NabilaAsked on February 19, 2015 at 02:28 PM
i do not receive any emails from the form
- JotForm SupportKiranAnswered on February 19, 2015 at 04:35 PM
I see that the emails are getting failed to this email address from your JotForm. I've checked if the email address is in our bounce list, but it is not. Could you try changing the sender email in email setup wizard to the other JotForm email id firstname.lastname@example.org to further investigate the issue?
Also, please check the guide below that can help you in troubleshooting email delivery issues.
Please follow the steps in the guide and let us know if the issue still persists. We will be happy to look into this issue further.