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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I do not receive emails

    Asked by Nabila  on February 19, 2015 at 02:28 PM

    i do not receive any emails from the form 

    Page URL:
    http://www.excelcours.org/#!contact-tutorat-gatineau/c2ua

    Emails not receive receive
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    JotForm Support

    Answered by Kiran on February 19, 2015 at 04:35 PM

    I see that the emails are getting failed to this email address from your JotForm. I've checked if the email address is in our bounce list, but it is not. Could you try changing the sender email in email setup wizard to the other JotForm email id noreply@jotform.com to further investigate the issue?

    Also, please check the guide below that can help you in troubleshooting email delivery issues. 

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please follow the steps in the guide and let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks!