What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What's wrong with my form ???

    Asked by Nabila  on February 19, 2015 at 02:48 PM

    Not receiving any email, please help as it's urgent : registration period 

    thanks and best regards 

    Page URL:
    http://www.excelcours.org/#!contact-tutorat-gatineau/c2ua

    thanks and email receiving
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 19, 2015 at 05:06 PM

    Even though your email address used for submission notifications is not in our bounce list, I see our mail logs shows failure of the delivery:

    Have you checked your spam folder? Also, could you try changing from noreply@formresponse.com to noreply@jotform.com? Once you change it, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com