What's wrong with my form ???

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    Asked on February 19, 2015 at 02:48 PM

    Not receiving any email, please help as it's urgent : registration period 

    thanks and best regards 

  • Profile Image
    Answered on February 19, 2015 at 05:06 PM

    Even though your email address used for submission notifications is not in our bounce list, I see our mail logs shows failure of the delivery:

    Have you checked your spam folder? Also, could you try changing from noreply@formresponse.com to noreply@jotform.com? Once you change it, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com