What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Out of Space

    Asked by bwein on February 19, 2015 at 04:35 PM

    Received the below rejection

     

     

    > Could not deliver message to the following recipient(s):

     

     

    > Failed Recipient: noreply@jotform.com

     

    > Reason: Remote host said: 552 5.2.2 The email account that you tried to

     

    > reach is over quota. Please direct

     

    > 5.2.2 the recipient to

     

    > 5.2.2 http://support.google.com/mail/bin/answer.py?answer=6558

     

    > u3si26088549qaf.94 - gsmtp

     

    I purchased the Jot Form Premium bi-yearly in September 2014. is there a limit on this package? I am current at 13K

    JotForm style size recipient
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 19, 2015 at 06:05 PM

    Please disregards that message, it was a temporary glitch, you are at a Premium status, everything is working fine, there is enough space. Just in case, do let us know if it happens again.