How do I downgrade my account?

  • Profile Image
    mistercoop
    Asked on October 20, 2011 at 09:07 PM

    I don't see a way to downgrade my account. What's up with that.

     

    I need to downgrade the account immediately. Please provide directions.

     

    Charles Cooper

    PRI

  • Profile Image
    paoloumali
    Answered on October 20, 2011 at 11:38 PM

    Hi,

     

    To downgrade your account:

    1. Please go to 'MyForms'

    2. At the bottom right, click 'Account Settings'.

    3. In the new page, click 'Cancel', that will redirect you to either PayPal or Plimus where you can unsubscribe.

     

    I can see in my end that your account is scheduled to downgrade on the 17th of this month.

    If you need further help, please let us know. Thank you!