User contributed drop down- make first option non-selectable

  • Dave2022
    Asked on May 27, 2023 at 10:33 PM

    I have several user contributed drop downs on my form, and the first option in the list directs them to select an item from the list.

    Some submissions are coming back with that default option as the answer on the form instead of one of the desired answers from the remainder of the list.

    Is there a way to exclude the first line /option that indicates to select an item from the list from being a selectable option when submitting the form?

    Jotform Thread 5193635 Screenshot
  • Vanessa JotForm Support
    Replied on May 27, 2023 at 11:43 PM

    Hi Dave2022,

    Thank you for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Thank you for your understanding.