I need to retrieve my catalog

  • amedoriane
    Asked on May 28, 2023 at 1:21 AM

    I accidentally deleted my catalog and everything I’ve been working on. How can I get them back ?

  • Joram_Perucho Jotform Support
    Replied on May 28, 2023 at 1:31 AM

    Hi Doriane,

    Thanks for reaching out to Jotform Support. If you are referring to your forms, they should be in the trash folder. Check out my screenshot below:

    I need to retrieve my catalog Image 1 Screenshot 20

    If this is not exactly what you were referring to, please explain a bit more about the issue so we can help you with it.

    Let us know if you have any other questions.

  • amedoriane
    Replied on May 28, 2023 at 1:40 AM
    It’s anywhere to be found.
    ...
  • Joram_Perucho Jotform Support
    Replied on May 28, 2023 at 1:47 AM

    Hi Doriane,

    Thanks for getting back to us. Can you explain a bit more about how exactly are they missing? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we will be able to help.