After logging in I can not access any of my forms

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    hawaiiextremepaintball
    Asked on February 19, 2015 at 09:39 PM

    Hawaiiextremepaintball log in

     

    Everything I click on nothing works, tries, chrome, firefox and internet Explorer browsers .

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    ashwin_d
    Answered on February 19, 2015 at 11:36 PM

    Hello hawaiiextremepaintball,

    I'm sorry for the trouble caused to you.

    I did check your account and did not find any issue with that. You should be able to edit your forms without any problem. It could be a browser related issue and I will suggest you the following steps:

    #1. Clear your browser cache. The following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    #2. Restart your internet router and then sign in to your account.

    #3. You may also like to use open chrome incognito window and then sign in to your JotForm account and see if you are able to edit your forms.

    Do get back to us if the issue persists.

    Thank you!

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    Hawaiiextremepaintball
    Answered on February 20, 2015 at 02:18 AM

    I can log in but clicking on any of my form does absolutely nothing. Pluggins drop down menu also does not work. The create new form button also does nothing. 

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    ashwin_d
    Answered on February 20, 2015 at 05:59 AM

    Hello,

    Did you clear your http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!