Multiple File Upload not working for Mac

  • enactussydney
    Asked on February 19, 2015 at 10:39 PM

    Hi,

     

    The multiple file upload is not working for macs. I tried on three different PC's and it worked for them. I tried on two different Mac's and it did not work.

    I tried on Safari and Google Chrome so far.

    I have tried .png and .jpg files as well.

    The image that comes up for me is shown below.

     

     

    Thanks so much for your help

    Jotform Thread 519457 Screenshot
    Page URL: http://form.jotform.co/form/50480786809870
  • Sean
    Replied on February 20, 2015 at 8:57 AM

    I did test upload on your form and I am afraid that I was not able to replicate that issue. I did the test on both Windows 7 and Mac OSX Mavericks and Snow Leopard and had no issues. Can you try clearing your browser cache to see if that will resolve the issue. If not, please respond with the OSX that you are currently running on your PC so that we can do further checks.

    Windows 7
    Multiple File Upload not working for Mac Image 1 Screenshot 30

    Mac OSX Mavericks and Snow Leopard
    Multiple File Upload not working for Mac Image 2 Screenshot 41

    We will await your response.


    Cheers!