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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms not loading, host problem showing up on my site

    Asked by benklempner on October 21, 2011 at 01:54 AM

    I have had serious trouble all day with forms not loading on my site, or loading extremely slowly. I use iFrames on my site, and my forms are just not showing up. Now i just went onto one of my order pages and got this message seen in the attached screenshot. What is going on!? Clients cannot order or create accounts on my site because peole cannot see and load the forms!

     

    Please help!! What can I do to fix this!! I provided a link to the page below, but actually its not just that form its ALL of the embedded Jotform forms on my site.

     

    HELP!!!

    Page URL:
    http://www.myrealestatebrand.com/#!__cma-order-page/returning

    Screenshot
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    Answered by benklempner on October 21, 2011 at 01:57 AM

    Now I went back and the form did load. But it keeps on going back and forth all day long, sometimes it loads and sometimes it does not! Is this a problem with iFrames??

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    JotForm Founder

    Answered by aytekin on October 21, 2011 at 05:37 AM

    We believe we found the reason for this problem and fixed it now. You should not experience it again. Thanks. 

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    Answered by Andrew on May 15, 2012 at 10:50 AM

    I seem to be having a similar issue with the following form. The form will show for some and not for others. Can you please take a look?

    http://form.jotform.us/form/20796398676171

    Thanks!
    - Andrew

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    Answered by AtacanC on May 15, 2012 at 11:52 AM

    Andrew, can you please open a new thread and provide us the URL of your website? So we can take a look at it.

    Thanks for your cooperation and understanding.