What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form isn't appearing and is saying it is over quota?

    Asked by Elizabeth Pyman on October 21, 2011 at 04:22 AM

    I have sent this form out attached to an email and the form is now not working.

    Can I do anything to reinstate it?

    The link to the form is http://www.jotform.com/form/12892440498 but what is the allocated quota? and how can I fix it?


    Thank you. A quick response will be greatly appreciated.

  • Profile Image

    Answered by AtacanC on October 21, 2011 at 05:14 AM

    Hi Elizabeth,

    If a free account reaches the monthly 100 submissions limit, his/her form will be disabled until the following month. Your visitors won't be able to submit anything on your form(s). If you think that 100 monthly submissions isn't enough for you, you can upgrade your account anytime you want. Click here to see the pricing.

    If you have any other concerns, please do let us know.