How To Delete Items on Upload Space?

  • wrpe
    Asked on February 20, 2015 at 11:37 AM

    How do I delete items off my upload space?

  • Charlie
    Replied on February 20, 2015 at 1:31 PM

    Hi,

    To free up your upload storage space you'll need to delete the submissions that has attachments on them. Here's a guide on how to view your submission: http://www.jotform.com/help/269-How-to-view-Submissions.

    1. Click the form and choose "Submissions"

    How To Delete Items on Upload Space? Image 1 Screenshot 50

    2. Inside the Submissions page you can delete using the delete button.

    How To Delete Items on Upload Space? Image 2 Screenshot 61

    3. If you scroll down, you'll see the option to delete all the submissions.

    How To Delete Items on Upload Space? Image 3 Screenshot 72

    4. If you would like to delete multiple submissions but only those on a specific date range, you can do that by changing the settings of the Time Frame in the gear icon.

    How To Delete Items on Upload Space? Image 4 Screenshot 83

     

    Please take note that you will not be able to restore the deleted submissions, they are permanently gone. I would recommend that you download them as a backup first, especially the uploaded files.

    I would also recommend that you take advantage of our support integration to File storage services (ex. Dropbox, Google Drive, etc...), see this app page for those integration: http://apps.jotform.com/category/file_sharing_and_storage.

    I hope this helps. Do let us know if you need more information on this.

    Thank you.