What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I thought the TOS did not allow forms to collect CC information?

    Asked by msimpy on February 20, 2015 at 02:25 PM

    I'm a little confused? I thought the TOS did not allow forms to collect CC information?   Just read this in another thread...

     

    "Your account was automatically disabled by our anti-phishing filter due to credit card fields on the 'Classic Travel Connection' form. We do not allow collectingcredit card details using jotforms."

  • Profile Image
    JotForm Support

    Answered by KadeJM on February 20, 2015 at 03:46 PM

    You are correct that we do not allow the use of credit card information to be collected on "fields". Only the Payment Integrations are allowed to do this since they are intended for that purpose.

    Please see https://www.jotform.com/terms 

    The thread that Elton was helping with which you had followed up is apart of a payment integration which custom css is being used to adjust the styling slightly and is not in violation of this.

    If you have any other questions just let us know.