- walkingtreetravelAsked on February 20, 2015 at 06:33 PM
I am trying to use the authorize.net widget in the below form. It says it integrates correctly, but when I press "test integration" Error 33 pops up which states: Phone is Required.
I don't know where this phone is supposed to be located or where I enter this.
- JotForm SupportjonathanAnswered on February 20, 2015 at 07:41 PM
Please check the settings in your Authorize.Net account
You have to uncheck the Required box for all Phone & Email. Here's the step:
1. Login to the Merchant Interface ( https://secure.authorize.net )
2. Click on Settings and Profile -> Payment Form -> Form Fields
3. Uncheck the Required box for all Phone and Email fields
4. Hit SAVE button to saved your changes.
Let us know if the issue is not resolve.