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    Authorize.net Integration: Phone is required?

    Asked by walkingtreetravel on February 20, 2015 at 06:33 PM

    I am trying to use the authorize.net widget in the below form. It says it integrates correctly, but when I press "test integration" Error 33 pops up which states: Phone is Required. 

     

    I don't know where this phone is supposed to be located or where I enter this. 

     

    Any advice? 

     

     

    Page URL:
    http://form.jotformpro.com/form/50506056439959?

    test integration error 33 correctly authorize.net phone
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    JotForm Support

    Answered by jonathan on February 20, 2015 at 07:41 PM

    Please check the settings in your Authorize.Net account

     You have to uncheck the Required box for all Phone & Email. Here's the step:

    1. Login to the Merchant Interface ( https://secure.authorize.net )

    2. Click on Settings and Profile -> Payment Form -> Form Fields

    3. Uncheck the Required box for all Phone and Email fields

    4. Hit SAVE button to saved your changes.

     

    Let us know if the issue is not resolve.

    Thanks.