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    Authorize.net Integration: Phone is required?

    Asked by walkingtreetravel on February 20, 2015 at 06:33 PM

    I am trying to use the authorize.net widget in the below form. It says it integrates correctly, but when I press "test integration" Error 33 pops up which states: Phone is Required. 


    I don't know where this phone is supposed to be located or where I enter this. 


    Any advice? 



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    JotForm Support

    Answered by jonathan on February 20, 2015 at 07:41 PM

    Please check the settings in your Authorize.Net account

     You have to uncheck the Required box for all Phone & Email. Here's the step:

    1. Login to the Merchant Interface ( https://secure.authorize.net )

    2. Click on Settings and Profile -> Payment Form -> Form Fields

    3. Uncheck the Required box for all Phone and Email fields

    4. Hit SAVE button to saved your changes.


    Let us know if the issue is not resolve.