What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Disabled?

    Asked by Travis  on February 20, 2015 at 09:16 PM

    My account has been suspended for a terms of use violation, but I am not sure what term has been violated.

    Page URL:
    http://www.sharpshooterlt.com/#!kids-bday/cw1p

    terms of use my account violation
  • Profile Image
    JotForm Support

    Answered by Charlie on February 20, 2015 at 11:35 PM

    Hi,

    It seems that the problem is that your form is acting as a purchase order form? But you are using manual fields, I would recommend that you use this guide on how to create an order form: http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form.

    I also see one of your form does not have any time on it and has a lot of social media widgets on it? To avoid being suspended, make sure that form is properly titled and there are fields on it to act as a form.

    I've re-activated your account and the form should now be enabled.

    Thank you.