What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does the appointment slots widget counter does not get decreased?

    Asked by annehiggins on February 21, 2015 at 11:25 AM

    I tried to use the above widget but the number of slots when selected does not decrease. Can you help?

    Page URL:

  • Profile Image

    Answered by raul on February 21, 2015 at 02:07 PM

    Please note that the counter gets decreased only when the form is submitted since this is when the reservation would be actually confirmed.

    Please try to submit your form and you should be able to see the counter decreased the next time you load it.

    If you need further assistance, please let us know.
    Best Regards.

  • Profile Image

    Answered by anurat on June 14, 2016 at 06:02 AM

    hi I got the same problem.

    I tested submitting the form several times but the number available does not decrease.

    here is my form.



    Nevermind, it works now.

    Great work!

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    JotForm Support

    Answered by beril on June 14, 2016 at 08:25 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: