What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    ERROR "v8_build_source.js:38: Error loading file load( configFile + '.js'); ^"

    Asked by oakbeach1 on October 21, 2011 at 10:26 AM

    Dear sir/madam,

    My account is "OAKBEACH1", and one of my JotForm forms produces v8_build_source.js:38: Error loading file load( configFile + '.js');  error.

     

    To reproduce, please got to http://www.eecentre.com.au/Index.html and press on "GET A QUOTE"

    Page URL:
    http://www.eecentre.com.au/Index.html

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    JotForm Support

    Answered by idarktech on October 21, 2011 at 10:45 AM

    Hi,

    We already solved this issue, just kindly re-embed your form code (delete your existing JotForm Code in your website and replace it with a new one) and it should work fine. Thank you!

    ~idarktech

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    JotForm Founder

    Answered by aytekin on October 21, 2011 at 10:46 AM

    We are not sure what happened but it seems to have saved incorrectly. When I re-saved the form, it started working properly. It works fine now. 

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    JotForm Founder

    Answered by aytekin on October 21, 2011 at 10:47 AM

    Please ignore idarktech's request above. No re-embed is needed. I tested your page. The get a quote launched the form fine. 

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    JotForm Support

    Answered by idarktech on October 21, 2011 at 10:49 AM

    I have confirmed, your form is now working. Just ignore my first post.