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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I am not getting notifcations emails

    Asked by exelmanagement on February 21, 2015 at 03:53 PM

    I am not getting notified when people complete form.  i followed the instructions in the FAQ. yet, there is no email alerts option.



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    Answered by Sean on February 21, 2015 at 06:25 PM

    I checked your form and it appears that you have created an Auto Responder instead of a Notifer. The Auto Responder notification will send an email to the form user's email address upon submission while the Notifier will send an emaill to the admin for the form after submission. 

    You can follow this guide and it should provide the necessary instructions to get this done:

    Do let us know if further assistance is needed.