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    SSL certificate seal image is not showing

    Asked by richardhweber on February 21, 2015 at 04:34 PM

    I've been using a jot form for months, and it has performed wonderfully. But now I would like to port the form to a new updated version of the website (using MUSE) and, although the form works well, the SSL seal doesn't appear anymore. Any suggestions?

     

    seal ssl seal ssl ssl seal image secure ssl seal https secure form secure certificate
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    JotForm Support

    Answered by Jan on February 21, 2015 at 09:15 PM

    Hi,

    The SSL image will only appear if you are accessing the form securely using https. I tried checking your form using the https and the image is showing properly. Here's a screenshot:

    Please re-embed the form using SSL. Here's a guide on how to enable SSL.

    Related guides:

    https://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms

    https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

     

    Hope this works. Thank you.