What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Signature Widget and No Image

    Asked by ckueltzo on February 22, 2015 at 12:32 AM

    I am trying to get either of the signature widgets to send an image of the signature, but via fax and not email.

     

    The user goes through and enters all the data, then signs the form at the end. I have it set to fax the end result as a "Text Mode" sheet and everything works except the signature. It just gives me a hyperlink to where the signature can be viewed.

    Any way of getting the actual signature on the faxed sheet?

    signature widget text mode
  • Profile Image
    JotForm Support

    Answered by Welvin on February 22, 2015 at 07:09 AM

    Hi,

    Unfortunately, text mode will only send the e-signature as a link instead of the actual image. Isn't it possible to use the HTML mode instead? If not, unfortunately, I'm afraid that there's no way you can have it as an image then. The e-signature will be submitted as an image and HTML is required to display it as an image in the notification/autoresponder email systems.

    Thank you!