Submission fields are shown as empty, and or, out of sequence

  • valperaso
    Asked on February 22, 2015 at 3:56 PM

    I have a problem with certain fields  not appearing in the submission report I receive. As well I  have information showing up in incorrect fields - when I receive the submission on my end too.

     

    Any help would be appreciated!

    Page URL: http://form.jotform.us/form/30511483649152
  • jonathan
    Replied on February 22, 2015 at 5:25 PM

    You must be referring to the Notification Email and Autoresponder Email on your jotform http://www.jotform.us/form/30511483649152

    Please try adding a new Notification and Autoresponder email on your form to get the updated fields on the form reflect on the emails. You can use the Add New Email button to do this.

    Submission fields are shown as empty, and or, out of sequence Image 1 Screenshot 20

     

    then check again the resulting submissions emails with the new Notifier and Autoresponder.

    Hope this help. Please let us know if still not resolved.

    Thanks.