What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Editing PayPal Pro Payment form.

    Asked by reycraig on February 22, 2015 at 09:42 PM

    Hello, I have been diligently trying to edit the paypal pro payment form without success.  I have used the instructions from the forums.  Is this form editable?  Thanks...

    payment form thanks hello editable
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    JotForm Support

    Answered by ashwin_d on February 23, 2015 at 03:59 AM

    Hello reycraig,

    Do you mean to say that you want to edit your PayPal pro payment question to edit products/prices? Yes you should be able to edit the PayPal Pro payment question. Please check the screenshot below on how to edit the payment questions:

     

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!

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    Answered by reycraig on February 23, 2015 at 09:12 AM

    Hello, Thanks for your quick reply.  I did what you described in the video, but it is not working for me.  Specifically, I am looking to delete the line new product 3 and edit the lines new product 1 and 2.  Thanks!!

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    JotForm Support

    Answered by ashwin_d on February 23, 2015 at 09:47 AM

    Hello reycraig,

    Have you cloned this form?

    It seems the PayPal credentials is missing form your payment form and that is the reason why you are unable to go to the next page to edit your products. Please go ahead and input your PayPal Pro API credentials and you should be able to edit your products. Please check the screenshot below:

    Hope this helps.

    Thank you!

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    Answered by reycraig on February 23, 2015 at 12:35 PM

    That was the problem.  Didn't think I had to put in the paypal info to edit the form.  Thanks!!

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    JotForm Support

    Answered by ashwin_d on February 23, 2015 at 01:14 PM

    Hello reycraig,

    You are welcome.

    I am glad to know that you were able to edit your PayPal products.

    Do get back to us if you have any questions.

    Thank you!