-
CBEAMNVAAsked on June 1, 2023 at 4:25 PM
Hi there -
I got a notification that I am running out of storage space. I have deleted a lot of old submissions. How long does it take for that to be reflected in my storage?
-
Sweta JotForm SupportReplied on June 1, 2023 at 9:31 PM
Hi CBEAMNVA,
Thanks for reaching out to Joform Support. We have refreshed the cache of your account. Can you check your storage space?
Keep us updated and let us know if you need any more help.
-
CBEAMNVAReplied on June 1, 2023 at 9:57 PM
Thank you - that helped. Will you please do that one more time - I just deleted another big chunk of data.
-
Patrick JotForm SupportReplied on June 2, 2023 at 2:48 AM
Hi CBEAMNVA,
Thanks for getting back to us. I've cleared your form caches as per your request. You can also manually clear the caches via your account settings. Let me show you how:
- Click on your profile avatar and choose Settings.
- Click on Clear Cache to manually refresh your cache.
We also have a guide about How to Clear Your Form Cache that you can check out.
That's it. Let us know if you have any other questions.