The responses are switched between the two columns.

  • abeerarafa2812
    Asked on June 2, 2023 at 1:04 AM

    please check that

    I added a new item to my forms but the submission don't include that item and confused it with another item what will I do?

    Whereas it is included in the survey items, and I tried it myself.

    the new column is teacher nationality should have a small number of answers while the child nationality should have the old and the new answers

    the answers are switched between the two columns, maybe because when I invent the new column i duplicate the item of the child's nationality then I rewrite the item to suit the new item

    Jotform Thread 5207344 Screenshot
  • Mary_Ed JotForm Support
    Replied on June 2, 2023 at 4:28 AM

    Hello Abeer Arafa,

    Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. To clarify, you duplicated the column in your Jotform tables labeled child's nationality and renamed it teacher nationality? But new submissions still go to the Child's nationality instead of the Teacher's?

    I cloned your form and tested it to see if I could replicate the issue, but, it displayed in its own columns and was not mixed up. Check out the screencast below to see my results:

    The responses are switched between the two columns Screenshot 20

    If you were referring to something else, can you explain it a bit more so we can help you with it?

    Reach out again if there’s anything else we can help you with.