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Need help submitting forms with $0 total in StripeAsked by nckp on February 23, 2015 at 10:43 AM
I am having trouble getting our form to submit with a $0 total within the Stripe integration. This is important to us because we will have coupon codes that allow individuals to register for free. I know CC info still needs to be inputted for a $0 total, that's not a problem. But it seems even with CC info there the form just says "please wait..." and I am never taken to the thank you page, data never makes it to the google doc. I am currently using Stripe in test mode with their test CC numbers.
Please let me know if there's something I can do to get the form to submit.
Are you getting any error message or just the "Please Wait..." text found in the submit button? You can try using other embed codes and see if that works. I would also recommend that you check this guide: http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form.
Try re-embedding and let us know if it works.