What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Need help submitting forms with $0 total in StripeAsked by nckp on February 23, 2015 at 10:43 AM
I am having trouble getting our form to submit with a $0 total within the Stripe integration. This is important to us because we will have coupon codes that allow individuals to register for free. I know CC info still needs to be inputted for a $0 total, that's not a problem. But it seems even with CC info there the form just says "please wait..." and I am never taken to the thank you page, data never makes it to the google doc. I am currently using Stripe in test mode with their test CC numbers.
Please let me know if there's something I can do to get the form to submit.
Are you getting any error message or just the "Please Wait..." text found in the submit button? You can try using other embed codes and see if that works. I would also recommend that you check this guide: http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form.
Try re-embedding and let us know if it works.