What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sign up form not allowing multiple submissions

    Asked by eriqueca on February 23, 2015 at 12:00 PM

    Hi, I created a sign up form that requires a different sign up for each participant.  When parents try to sign up multiple children they are getting an error message. can you please help?

    Page URL:
    https://secure.jotform.us/form/50489036349159

    sign up form UPS message different Getting
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    JotForm Support

    Answered by Kiran on February 23, 2015 at 01:10 PM

    I've tried submitting your JotForm twice and I received an error on the second submission that multiple entries are not allowed.

    As I clone your JotForm to my account, I notice that Loose check on Unique Submission is enabled to limit submissions from Form preferences. This setting prevents to receive more than one submission from the same browser. The second submission you've received from me is through a different browser.

    Please change this to No check from the drop down so that you'll be able to receive more than one submission with the form.

    Thank you!