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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form not updating automatically when I edit it?

    Asked by heidi_spann on February 23, 2015 at 01:12 PM

    I have provided a 3rd party with the link to my form and the changes are not being reflected. 

    not updating form not updating and
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    JotForm Support

    Answered by david on February 23, 2015 at 02:13 PM

    Hi,

    If you form is embedded using the source code, the changes will not be updated to the embedded form.  If you are using the standalone form or your form is embedded using a method other than the source code, the updates should be automatic and immediate.

    I believe one of my colleagues also stated the same in this thread:

    http://www.jotform.com/answers/491393-If-I-edit-the-form-from-this-site-should-the-changes-appear-automatically-on-the-form-or-do-I-need-to-re-insert-the-link-to-the-form-into-my-website

    You may also want to try clearing your browsers cache and history, as an older version of your form may be being loaded.

    If you still are unable to have your updates show, let us know the form you are working on and if it is embedded somewhere, a link to the page.