Why is my form not updating automatically when I edit it?

  • heidi_spann
    Asked on February 23, 2015 at 1:12 PM

    I have provided a 3rd party with the link to my form and the changes are not being reflected. 

  • David JotForm Support
    Replied on February 23, 2015 at 2:13 PM

    Hi,

    If you form is embedded using the source code, the changes will not be updated to the embedded form.  If you are using the standalone form or your form is embedded using a method other than the source code, the updates should be automatic and immediate.

    I believe one of my colleagues also stated the same in this thread:

    http://www.jotform.com/answers/491393-If-I-edit-the-form-from-this-site-should-the-changes-appear-automatically-on-the-form-or-do-I-need-to-re-insert-the-link-to-the-form-into-my-website

    You may also want to try clearing your browsers cache and history, as an older version of your form may be being loaded.

    If you still are unable to have your updates show, let us know the form you are working on and if it is embedded somewhere, a link to the page.