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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found: This form is disabled.

    Asked by ImaginarteLaminas on February 23, 2015 at 02:15 PM

    Hey, JotForm

    JotForm estimates, the system suspects that the / the form / s created / s will be used for phishing. This is not the case, the form will be used as the site www.imaginartelaminas.com support. I request to have the forms for use.

    In other please indicate that an error may have made for the system to consider a possible phishing. ??

    Thank You !!

    Osvaldo by / imaginartelaminas

    Page URL:
    www.imaginartelaminas.com

    form is disabled
  • Profile Image

    Answered by Ben on February 23, 2015 at 03:27 PM

    I see the issue Osvaldo. The reason why your account was blocked - suspended phishing - is because your form is set as English form while you are using non English words on it.

    This was used before to mask the characters and as such our system disabled the jotforms and the account.

    To resolve this all that you should do is set the jotforms to the language used on the jotform and the system will not disable it any more.

    Please take a look at this thread to see more about this: Why jotfoms in Arabic and French language get suspended?

    Even if the languages are not the same, the same issue is causing it.

    Once you make the change on both jotforms the system should re-activate your account immediately, but if that is not the case, do let us know and we would be happy to check it out for you to see why that might be so.

  • Profile Image

    Answered by ImaginarteLaminas on February 25, 2015 at 02:47 PM
    Dear Ben , thanks for your answer , which I saw after making a new contact. I
    understood what is the reason that causes the problem, but to solve it I have the following problem ; I can not access my account to correct your display , which is locked .. Osvaldo
  • Profile Image

    Answered by ImaginarteLaminas on February 25, 2015 at 02:48 PM
    Dear Ben , thanks for your answer , which I saw after making a new contact. I
    understood what is the reason that causes the problem, but to solve it I have the following problem ; I can not access my account to correct your display , which is locked .. Osvaldo
  • Profile Image

    Answered by Ben on February 25, 2015 at 04:05 PM

    OK, I understand. I have removed the 2 jotforms in your Trash folder that were the cause of your account being disabled and your account is now active Osvaldo.

    Please log in and do let us know if you have any questions and we would be happy to assist.