How to change the email notification to show customers email address as sent from them?

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    Asked on February 23, 2015 at 02:22 PM

    1. When Clients fill out my form and I receive confirmation email is there a way for it to show that it comes from them with their email?

    2. How can I change the color in  my fields to yellow and size of font? The "Actor Name" and make drop down menu yellow in color so when I print it comes out yellow.

    3. Is there a way to have it that customers that fill out my form that it auto-populates on their end the information they often fill out?

    Please see sample for the first 2 questions.



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    Answered on February 23, 2015 at 03:53 PM

    Since we can assist with one question per thread, I have moved the other 2 questions to a new thread where we will be replying to shortly and assist you with them.

    The one for changing font color and size can be seen here: and the one about auto populating fields with the data that users often add to has been moved here:

    Now in regards to your question about the email.

    You can do that, but for that we will need 1 additional field to capture the email field value since email field can not be used itself.

    This should be Text box field found under Form Tools.

    Once we do that we also need to set up the conditions to transfer the value for us.

    OK, that is it, we just select this new field under the Sender filed and we are ready to make tests.

    As you can see I selected the text box we just added to the jotform as the Sender Name in order to send it as you wanted.

    I also set up Reply-to field so that if I was to click reply on the submission, I would send it to the person that filled out the jotform, instead of sending it to our servers.

    Next to this I would also suggest checking out these guides:

    Setting Up Email Notifications

    How to setup email alerts to prevent email bouncing related issues

    This is the jotform where I made this change:

    I would suggest to clone it to your account and then make a test as otherwise the email will be sent to me only.

    You can see how to clone the email by following these steps: How to Clone an Existing Form from a URL

    Of course we are here if you have any question to ask during any step and we would be happy to assist.