Reactivate deleted account

  • Matthew Marsden
    Answered on June 04, 2023 06:49 AM

    Hi could you please re activate my deleted account..

    Thank you


  • Mafe_M JotForm Support
    Answered on June 04, 2023 10:02 AM

    Hi Matthew,

    Thank you for reaching out to Jotform Support. Allow me to raise this to our relevant team to reactivate the account. I will circle back on this thread as soon as I have an update.

    Thank you for your patience and understanding.


  • Mafe_M JotForm Support
    Answered on June 05, 2023 08:49 AM

    Hi Matthew,

    Thank you for patiently waiting. Account has been reactivated. Please log in to your account. If you need to reset your password you can do so. Resetting your Jotform account password is easy to do. Let me take you through it:

    1. Go to the Jotform Main Page and click on Login.

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    2. On the login screen, click on Forgot Password.

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    3. Enter your email address and then click on Send Reset Instructions.

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    You'll get an email with instructions about how to reset your password.

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    4. In the email, click on Reset Password.

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    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

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    Your new password is now set and you can use it to log into your Jotform account.

    Let us know if you have any other questions.