What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms disabled

    Asked by mehmetefe09 on February 23, 2015 at 06:31 PM

    I was designing forms and suddenly my forms begin not responding. It says they are disabled.

    My Forms and
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    JotForm Support

    Answered by Charlie on February 23, 2015 at 09:27 PM

    Hi,

    Your account was suspended and the forms were disabled because our team has detected that one or more of your form has violated our Terms. The form named "Clone of Chaser" has the fields "username" and "password", please see the Phishing section of our Terms page, we do not allow users to create forms that ask for sensitive information, these includes log in credentials, passwords, bank details, credit card information and the likes.

    I've deleted the form fields or better you could delete the form right now, I have reactivated your account so that you can make proper adjustments. But please do avoid creating similar forms that has violations, we will continue to suspend and disable them.

    Thank you.