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    Translation is not being saved.

    Asked by aneckanit on February 23, 2015 at 08:08 PM
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    Answered by aneckanit on February 23, 2015 at 08:09 PM


    I can't save my language translation. every time i close, it will be lost.


    Thank you.

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    JotForm Support

    Answered by ashwin_d on February 24, 2015 at 01:49 AM

    Hello aneckanit,

    I'm sorry for the trouble caused to you.

    I did check your form and it seems all the questions are not translated. Do you mean to say that you did translate the texts but is is not being saved?

    I cloned your form and I am unable to replicate the issue you are having. I did try to translate first few text fields, it seems to have saved it correctly and the translation does works fine. Please check the screenshot below:


    Please take a look at the following cloned form where I translated few field and it seems to work as expected:  http://form.jotformpro.com/form/50540977743967? 

    I would suggest you to translated the form field again and get back to us if the issue persists.

    We will wait for your response.

    Thank you!