What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What results in account suspension?

    Asked by mscfloors on February 24, 2015 at 07:23 AM
    Also, I read a forum posts that mentioned accounts would be disabled if jot form is used as login forms.  Please explain what results in account suspension.
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    JotForm Support

    Answered by ashwin_d on February 24, 2015 at 09:49 AM

    Hello mscfloors,

    Yes that is correct. Our forms cannot be used as a regular login forms. It is not possible to authenticate the user's credentials from any other source. Since our forms cannot be used for authentication, asking for users username / password or any other combination is considered as phishing activity.

    We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. Creating authentication form or asking other sensitive information like credit card number etc will trigger our anti-phishing filter. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!