What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There are multiple options available to prevent spam submissions:
#1. You can add "Captcha" field in your form. Please be noted that having captcha fields in your from will be effective only if there is a automated attempt to send spam submissions. It will not be useful if there is a human attempt to do send spam submissions. Please check the screenshot below:
#2. You can take advantage of our "Unique Submission" feature to block multiple submissions from one system or one IP address by setting the "Loose check" or "Strict Check" respectively. The following guide should help you set unique submission in your form: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
#3. You can also use our "Unique Question" feature as well which will prevent your form from receiving duplicate submissions. Example: You can set one of your forms question (like cell number or email address) to be a unique question. This will not allow a user to use the same cell number or email address to submit your form. Here is a guide to help you: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
Hope this helps.
Do get back to us if you have any questions.