form will not re-integrate

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    Asked on February 24, 2015 at 11:41 AM

    I have found that I was missing applications again this morning so I have tried several time to reintegrate the form to draw them in and now it won't re-integrate either.  This is our busiest time of the year.  I have had over 70 applications submitted this morning and I can't move forward with them until I have a successful reintegration or we quit having applications dropped!



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    Answered on February 24, 2015 at 01:00 PM

    It seems to me that you are having trouble with a jotform on your account sending submissions through to you via a certain integration but it has suddenly stopped working properly.

    Could you please tell us or provide us with a link to the jotform that is giving you this issue?

    Also, what integration are you trying to use that isn't working?

    So far I have narrowed it down to and which have 70+ submissions on them and I see both are integrated with google spreadsheets.

    Is it one of those? And is it google spreadsheets that isn't working for you? Please confirm so that we can investigate this problem further.