What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form will not re-integrate

    Asked by sandyt on February 24, 2015 at 11:41 AM

    I have found that I was missing applications again this morning so I have tried several time to reintegrate the form to draw them in and now it won't re-integrate either.  This is our busiest time of the year.  I have had over 70 applications submitted this morning and I can't move forward with them until I have a successful reintegration or we quit having applications dropped!

     

    PLEASE HELP!!!

    integrate move reintegration and
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 24, 2015 at 01:00 PM

    It seems to me that you are having trouble with a jotform on your account sending submissions through to you via a certain integration but it has suddenly stopped working properly.

    Could you please tell us or provide us with a link to the jotform that is giving you this issue?

    Also, what integration are you trying to use that isn't working?

    So far I have narrowed it down to http://www.jotform.us/form/42095510681149 and http://www.jotform.us/form/42455957901159 which have 70+ submissions on them and I see both are integrated with google spreadsheets.

    Is it one of those? And is it google spreadsheets that isn't working for you? Please confirm so that we can investigate this problem further.