What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email confirmations to customers

    Asked by cityicepavilion on February 24, 2015 at 01:37 PM

    We have customers called us to check if their form reach us, is there any way we can send a confirmation email to the customer when they click the submit button?

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    JotForm Support

    Answered by Mike on February 24, 2015 at 02:39 PM

    Thank you for contacting us.

    Yes, we support form email confirmations. You will just need to add an Email Autoresponder to your form. Please take a look at the following guide.

    Creating a Form Autoresponder

    If you need any further assistance, please let us know.