What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Logging in problems.

    Asked by NIUCampusRecreationFacility on February 24, 2015 at 02:25 PM

    I have been trying to log into my account and it keeps giving me an error. I have been using the JotForm for already 6 months and have never had a problem. My username is: NIUcampusrecreationfacility

    I need this solved ASAP. My contact is 815-753-9464 and e-mail is jsanchez13@niu.edu

     

    **I have tried the forgot password function and it is still not working.  

    logging logging in JotForm problem forgot password my account
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 24, 2015 at 03:43 PM

    Can you please tell us what is the error?

    I would recommend you to make a reset of the browser or clear the cache.