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    How can I hide empty answers on email notifications?

    Asked by debralcamp on February 24, 2015 at 02:46 PM

    Please see the screenshot attached.  I have a form where people are registering for classes.  If they do not answer a question I do not want that question to show up on their final submission.  On the attached you'll see answers to questions and then a whole long list of questions that the user didn't answer.  I only want answered questions to show in the final submission.  I have tried show/hide in conditions but when I set the conditions it wants to link it show another page.  It won't give me an option to not show up at all if unanswered.

    Page URL:

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    Answered by raul on February 24, 2015 at 03:40 PM

    You can do this by following the steps provided in this guide: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts

    Please check it out and let us know if you need further assistance.
    Thank you.

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    Answered by debralcamp on February 24, 2015 at 11:15 PM

    This worked perfectly!  Thank you!


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    JotForm Support

    Answered by EltonCris on February 25, 2015 at 08:06 AM


    Great! Glad to hear the guide provided by my colleague helps.