What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
This is the normal behavior of the "delete all submissions" button since we need to verify that the account owner is actually doing this and also to confirm that you really want to proceed because once the submissions are deleted there's no way to retrieve them.
If you're sure that you want to continue, please enter the requested credentials and your submissions should be deleted once you've entered them.
Let us know if you're still unable to complete this procedure.