What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I start using my forms?

    Asked by SharonHeights on February 24, 2015 at 05:41 PM

    I just transferred open and closed forms. For my open forms (which are on our website), are new submissions recorded in both formscentral and jotform, until I close my formscentral account? Do I have to update emails,
    submission receipts, etc.?

     

    Thanks,

    My Forms all FormsCentral Emails Submissions JotForm thanks
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    Answered by raul on February 24, 2015 at 06:43 PM

    Thank you for contacting us.

    If you're going to start using your JotForms then you need to update your website with the updated code. Here you can see how to embed a form in your website: http://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page and I also suggest you to check the following guide: http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    I see that your data has been transferred also, so I suggest that you check the following guide: http://www.jotform.com/help/269-How-to-view-Submissions to learn how to check your captured data.

    I hope this answers your questions.

    If you need further assistance, please let us know.
    Thanks.