The document upload option does not attached to the email...

  • joe501pogi
    Asked on February 24, 2015 at 6:21 PM

    Added the option that would allow a customer to attached a document when submitting a form. However, the attached document fails to send to the appropriate recipient address as an attachment.

  • jonathan
    Replied on February 24, 2015 at 7:34 PM

    Please try re-creating the Notification E-mail of your form. You can use the Add New Email button to do it.

    The document upload option does not attached to the email Screenshot 30

    The document upload option does not attached to the email Screenshot 41

     

    the new Notification template should include then the upload link to the Upload submission of the form.

    Hope this help. Please let us know if issue persist.

    Thanks.

  • Elton Support Team Lead
    Replied on June 29, 2016 at 3:54 AM

    Great news! We have just implemented this feature. You can now attach uploaded files in your notification emails. Please give it a try and let us know if you have any feedback:

    https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments