What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    pdf version of form loses formatting ALTHOUGH correct formatting in submitted version of form (which can be printed correctly

    Asked by guineapigme on February 24, 2015 at 07:31 PM



    I would very much like to have a formatted pdf version of my form, keeping image centering and white space in text areas to suit my application.


    The pdf_link sent in the emails and the "get pdf" do not provide this.  However, the published submission view IS CORRECTLY FORMATTED ... AND ... I CAN PRINT it accurately (and use the Print as PDF to get this type of view).


    However, I would really like an automatic link to a fully formatted version of my form.



    Here is the discrepancy:


    NOT SO NICE FORMATTING (see how the text areas (names of people) are all squished together and the images are no longer centered.  This is the pdf_link or "GET PDF" download.   


    NICE FORMATTING - from printing as a pdf the submission ..


  • Profile Image
    JotForm Support

    Answered by EltonCris on February 24, 2015 at 09:42 PM


    That is also the workaround we provided to some users looking for the same formatting. Print then  Save as PDF.

    Unfortunately, our get PDF and pdf_link are the same. They can't be edited or formatted as of the moment. We do not have this option yet, however this has been already on the feature requests list. You may stick to the workaround for now until we have this option available.

    You can also include the following URL on your notification email so you can access your submission quickly without logging in to your account then save its PDF version using your browser.


    The {id} variable will be automatically replaced with the submissions ID once it is sent to your email.


  • Profile Image

    Answered by yaelhurwitz on August 18, 2016 at 02:28 PM

    Hi - Is there any update on this?
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 18, 2016 at 04:33 PM

    @yaelhurwitz, your question will be addressed on the following thread: https://www.jotform.com/answers/910090 

  • Profile Image

    Answered by Stevenbuller on June 14, 2017 at 03:10 PM