- joe501pogiAsked on February 24, 2015 at 07:50 PM
When a customer fills out the form and uploads a file with the form, all fields on the form are emailed except the uploaded (or attached) document/file...
- JotForm SupportEltonCrisAnswered on February 24, 2015 at 09:49 PM
Uploaded files will not be sent as "attached file", instead you will be provided with a link to download the uploaded file.
If you do not see a link of the file on email, it might be due to your outdated email notification that failed to update the new fields. Recreating your email notification should fixed it. Simply delete the existing notification in your form and create a new one.
Delete Notifications: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder
- stafficonsAnswered on October 28, 2016 at 11:52 AM
Deleting the old notification and creating a new one did not do anything. I clicked to include attachment in email but that does nothing as well. Please advise. Thank you.
- JotForm SupportJanAnswered on October 28, 2016 at 01:45 PM